Juggling too many responsibilities being an airbnb host, sometimes it gets a bit stressful as well as overwhelming. From staging your property and creating the listing to addressing guest concerns and resolving disputes. Hosting is definitely a 24/7 job. But what if you could share the load with someone else? That’s where Airbnb co-hosting comes into play. Partnering with someone you trust to help manage your Airbnb business.
In this article, we will dive into everything related to Airbnb co-host. From responsibilities to payments, we will uncover all the nitty-gritty of it.
What is an Airbnb Co-Host?
An Airbnb co-host is an individual who partners with the primary Host to manage and maintain their listing. A co-host is basically an extension of the primary host, and is authorized to perform various tasks on their behalf, such as responding to guest inquiries, managing bookings and handling issues that may arise during the guest’s stay.
Who Can Be Hired As An Airbnb Co-Host?
When it comes to hiring an Airbnb Co-Host, the options are varied. You can consider hiring a friend, or a family member (someone trust-worthy) who is familiar with your property and can provide a personal touch.
Alternatively, you can opt for a professional property management company that specializes in Short Term Rentals. These companies often have a team of experienced co-host who can handle everything from guest communication to maintenance and repairs. You can also hire an Airbnb Property Manager, a short-term rental management service, or STR property management services, or a co-hosting service that specializes in Airbnb.
Responsibilities of An Airbnb Co-Host
An Airbnb co-host can help unload stress off your shoulders, and can be a great asset to your Airbnb business. They take care of a bunch of tasks that might be difficult to handle without help. Here is what they do:
- Listing setup
- Setting prices and availability
- Booking request management
- Guest messaging
- Onsite guest support
- Cleaning and maintenance
- Listing photography
- Interior design and styling
- Licensing and hosting permits
- Additional services
You see how much of a help can an Airbnb co-host be? These tasks require attention to detail and if because of workload, you mess something up, it can affect your Airbnb business. So a co-host lessens your burden in every way possible.
How Many Co-Hosts Can Be Added To A Listing?
Airbnb allows up to 10 co-hosts to your listing – family members, neighbors, friends, Virtual Assistants or Property Managers, anyone who is trust-worthy and can be valuable to your Airbnb business.
Qualities To Look For in An Airbnb Co-Host
- Communication Skills
- Reliability
- Attention To Detail
- Problem-Solving Ability
- Local Knowledge
- Enthusiastic to Help Others
- Scalable
Setting Up A Co-Host On Airbnb
The account owners and the Airbnb hosts are by default the primary hosts, but they can allow any of them to be represented as the primary Host through making another person a co-host.
- Log in to Airbnb
- In Hosting mode go to the top navigation bar, and click on Listings.
- Click on your listing
- Select Co-hosts from the top menu
- Click on the Invite a Friend under Host with a Friend
- Access and permissions
All your co-hosts have the same limited set of permissions and never have access to your transaction history. If you decide you don’t want your co-host to have access to the above tasks, you can remove them.
How Are Co-Hosts Paid?
You can easily pay your Airbnb co-hosts. Just like adding your payout method as an individual host, you can opt for split payment under the “routing rules” option inside your payment method dropdown.
From here, you will need to get the bank details of your co-host so that he/she receives the payments accordingly. If your co-host is not comfortable sharing his/her bank details, you can collect the total amount and split it outside the Airbnb platform.
How Does Airbnb Safeguard Hosts When Collaborating with Co-Hosts?
Host Damage Protection
The Host Damage Protection by Airbnb will cover any eligible property damages that may occur during a stay with a guest. Nevertheless, this protection does not extend to damages or losses due to co-hosts.
Airbnb
Host Liability Insurance
Give guests simple check-out instructions, like tidying up or placing used linens in a specific spot. Set realistic expectations for what guests need to do before leaving, and keep instructions brief and easy to follow.
Co-Host Agreements
Airbnb allows hosts to formalize arrangements with co-hosts through the platform, making clear definition of roles and responsibilities possible. This does not necessarily protect the host directly from co-host misconduct, but it establishes expectations that may be used as a reference in case of disputes.
Host Standards and Expectations
Airbnb sets standards for all hosting activities, including those performed by co-hosts. Hosts are encouraged to ensure their co-hosts adhere to these standards to maintain listing quality and guest satisfaction.
It is essential that hosts carry out thorough due diligence in choosing co-hosts, including background checks and reviewing references. Additionally, hosts should consider independent insurance coverage that covers potential co-host misconduct, which may not be covered by the existing protections of Airbnb.
How Much Does It Cost To Hire An Airbnb Co-Host?
The cost of an Airbnb co-host varies significantly depending on the fee structure they use, which may be as follows:
- Co-Hosting Fee Structure
- Location and local market
- Experience and expertise
- Additional services
- Seasonal and event pricing
1. Co-Hosting Fee Structure
Percentage-Based Fees: Some co-hosts charge a percentage of the total rental income as their fee. This percentage can be anywhere from 10% to 30%, but averages 20%. The actual percentage typically depends on the level of services provided and the local rental market.
Fixed Fee: In some cases co-hosts charge a fixed fee or flat fee for their service. This may be charged per month or per booking, and the amount varies according to the size of property, location, among others, and the range of services offered. This fee structure is particularly common when working with a property manager who acts as a full-time co-host, handling all aspects of property management so you can stay hands-off. It’s also widely used for hiring a Revenue Manager who focuses on increasing bookings by optimizing your listings; they typically charge between 1% to 5% of the booking revenue.
Additionally, this model applies to cleaners who are paid per cleaning session and virtual assistants who assist with guest communication, updating listings, and other daily tasks. Virtual assistants usually charge between $500 and $1500 per month, depending on the complexity of the tasks and their level of experience in the industry.
2. Location and local market
The location of the property and the market for vacation rentals in the area can also impact the price of a co-host. In areas where there is a high demand and intense competition, co-hosts can charge more for their services because they need to make extra effort to differentiate the property in the market and manage it effectively.
3. Experience and expertise
Co-hosts with an excellent track record of property management, positive reviews and experiences with different situations might have higher fees.
4. Additional services
There are co-hosts that go the extra mile to include some services beyond the normal packages, such as professional photography, interior design consultation, or a welcome pack for guests.
5. Seasonal and event pricing
Co-hosts may adjust their rates based on the seasonal fluctuation of the rental market or the occurrence of major events in the area. They can, for example, increase their rates during peak seasons or when major events are held nearby.
Airbnb Co-Host Agreement
An Airbnb Co-Host agreement is a written contract between host and the cohost that details the terms and responsibilities. The agreement would generally include guest communication, booking management, cleaning coordination and property maintenance.
It clearly states the fee structure, —whether a percentage of rental income, a flat fee, or customized—and therefore ensures clarity on the payment terms. In addition, it might define expectations of maintaining property standards, emergency handling, and dispute resolution to safeguard both parties.
It also sets boundaries regarding decision making, liability and confidentiality. For instance, it may contain clauses about managing refunds, guest issues, or making financial decisions about the property. A well-crafted co-host agreement is beneficial in terms of creating transparency and helping build a professional relationship with others that reduces misunderstandings and helps smooth out property operations.
Difference Between A Host And A Co-Host
Aspect | Host | Co-Host |
Primary Role | Owner or primary manager of the Airbnb property, responsible for its overall operations. | Assists the host in managing specific aspects of the property, such as guest interactions. |
Ownership | Owns or leases the property listed on Airbnb. | Does not own the property but helps with its management. |
Responsibilities | Full responsibility for listing, pricing, guest communication, cleaning, and maintenance. | Shares tasks such as guest communication, cleaning management, or check-ins as assigned. |
Decision Authority | Has the final say on pricing, policies, and guest-related decisions. | Follows the host’s instructions and operates within delegated authority. |
Income | Earns the full rental income from the property. | Receives a fee (percentage-based or flat) from the host for their services. |
Liability | Fully liable for guest issues, property damages, or disputes. | Limited liability, typically as defined in the agreement with the host. |
Expertise Requirement | Not always required to have professional property management expertise. | Often has property management experience or specialized skills for improving operations. |
What Are The Things Co-Host Cannot Do?
- Process insurance-related claims
- View Detailed Payout Details
- Coordination with Airbnb Support
Process insurance-related claims
Co-hosts are not allowed to present or respond to damage claim cases or insurance-related questions on Airbnb’s Resolution Center. Only the primary host or property owner will have the power to pursue claims.
View Detailed Payout Details
Co-hosts can view payout transactions regarding listings they manage but cannot access sensitive payout methods or see their personal financial information.
Co-hosts may not view the taxpayer information of the listing owner, or their financial activity. In addition, they can’t view the activity on other properties as an Airbnb guest from the property owner.
Coordination with Airbnb Support
In certain situations, Airbnb may require hosts to directly contact their support team to resolve issues, such as disputes with guests. For example, if a guest damages the property or fails to comply with the house rules, Airbnb’s support team can assist in mediating the situation. They may also help with refund requests, cancellations, or other disputes. It’s important to provide all necessary documentation, such as photos and communication records, to Airbnb when seeking assistance.
How To Find An Airbnb Co-Host?
- Use Airbnb’s Co-Host Feature
- Local Property Management Companies
- Request Referrals
- Freelance Sites
- Local Real Estate Communities
- Word Of Mouth
- Trial Run and Agreements
1. Use Airbnb's Co-Host Feature
Airbnb has a Co-Host directory available in many locations. This is an in-house resource that lets hosts connect with seasoned co-hosts who are already familiar with the Airbnb platform and its policies.
Click on the Co-Host tab on the Airbnb website or app to search for professionals in your area.
2. Local Property Management Companies
Contact local property management companies specializing in short-term rentals. Most have co-hosting services tailored specifically to Airbnb listings.
Find firms that are well experienced and have an excellent review rating in your area.
3. Request Referrals
Succeed by interacting with other Airbnb hosts at online forums, local events, or social media to request referrals of co-hosts.
Platforms like Facebook groups for hosts of Airbnb usually have members offering their co-hosting services or have references of known trusted co-hosts.
4. Freelance Sites
5. Local Real Estate Communities
The local real estate communities are where you’ll find professionals who can offer hosting as a complementary service to them.
Go through industry events to find a short-term rental assistance opportunity.
6. Word of Mouth
Draw on your network of personal or professional connections to identify trusted co-hosts. Friends or colleagues with a background in hospitality or property management can be excellent prospects.
7. Trial Run and Agreements
When you identify a co-host, start by taking them through a trial run to test their performance.
Draw up a clear and concise co-host agreement outlining their duties, compensation, and what to expect.
Follow these steps and identify the co-host that best responds to your needs for holding a successful Airbnb property.
How To Remove A Co-Host From The Listing?
- Click Listings and select the listing you want to edit.
- Clicking Your space under Listing editor
- Click Co-hosts and choose the co-host you wish to remove
- Click Delete co-host
- Add optional note for the co-host and then click Yes, remove
How To Become An Airbnb Co-Host?
To become an Airbnb co-host, you would need to gain experience and the skills to manage short-term rentals. You should have knowledge of the Airbnb website, hosting tools, price strategies, and guest communications. The more expertise gained in cleaning coordination, property maintenance, and conflict resolution skills, the more valuable the co-host would be for property owners. If you do not have any experience as a co-host, you might start by helping friends and family with their Airbnb listing to build up your own track record and testimonials.
Once confident in your abilities, create a professional profile on platforms like the Airbnb Co-Host Directory, LinkedIn, or freelance sites like Upwork. Highlight your skills, successes, and unique offerings, such as concierge services or photography. Networking is also crucial—join local host communities or online forums to connect with potential clients. When securing a co-hosting role, always draft a clear agreement outlining responsibilities and payment terms to ensure transparency and build trust with property owners.
Wrapping Up
So, there you go. We discussed each and everything that you needed to know about co-hosting on Airbnb. From responsibilities to agreements and even breaking up with the co-host tips, this guide will help you enough to make an informed decision on whether to hire a co-host to unload your burden, or can you manage all of it on your own. If not, you can always get in touch with a team of professionals that specialize in managing rental properties or can co-host with a trust-worthy acquaintance.
