24/7 Airbnb Virtual Assistants

We manage all aspects of day-to-day operations, including but not limited to other administrative tasks or needs as they arise.

• Integrating Hostaway with existing listings
• Answering inquiries, check-in assistance, complaints, or any other requests
• Setting up automated messages to ensure a great guest experience and smooth check-in, Stay & check-out
• Answering messages via OTAs (using PMS), Phone Calls, and Text Messages
• Managing discounts for special requests
• Coordinating with Cleaning Crew for check-out cleans and last-minute bookings
• Accommodating early check-in or late check-out requests with the cleaning team
• Handling maintenance issues highlighted by the cleaning team or guests
• Coordinating with handypersons and other vendors
• Ordering new supplies through your Amazon account as needed.
• Ensuring 5-star guest experience resulting in 5-star reviews
• Offering extra value, discounts, or refunds when a guest has a poor experience to avoid poor reviews
• Handling claims and damages with guests and OTAs
• Removing negative reviews

We offer a free property analysis to estimate potential earnings and assess whether a property is a good investment for short-term rentals. Submit our “How much can your property make?” form above to receive a free estimate.

You will have full access to the Property Management System (PMS) and all other systems to view reservations, messages, and financial reports.
If you already have a configured PMS, we can seamlessly integrate and utilize it.

We operate on a per-listing or per-property model, saving you a significant percentage of your rental income while supporting your growth. Call us at 888-449-8450 for an estimate.

Our properties usually make 2x-3x of the revenue you will get on the Long Term Rental Lease.

We offer a month-to-month contract with standard clauses. We do not require a longer binding agreement because we believe our services deliver substantial value.

Each city has its own regulations for STR, and we can help you obtain those permits.

Yes, we help with bookkeeping and tax submissions.

We are flexible according to your preferences. However, we have found that allowing pets with some pre-screening and the right measures in place helps improve business revenue.

It usually takes 1-2 weeks to set up everything for your property and prepare it for the Short Term Rental Space. Our onboarding team will work closely with you to get everything ready.

Yes, we can use your existing listings or assist in creating new ones. We will utilize your host account and be added as co-hosts to manage the property effectively.

We will provide you with calendar access to enable owner stays and direct bookings. However, we have 24/7 support for our clients and can help you reserve your home for yourself or your family over the phone or by text message.

Each client at DOSbnb is assigned a dedicated client success manager to ensure project success. Our Client Success team is available 24/7 for communication and responds promptly. In addition, we arrange regular meetings—weekly, bi-weekly, or monthly—with Project Managers to ensure your satisfaction.

We offer a hassle-free service, meaning you don’t have to be involved most of the time. However, we value your input in certain cases, such as refunds or discounts, as well as in instances of unusual issues or concerns that could impact your business operations.

This is a really important question because the amenities you provide define if you want to earn average rental money or attract guests looking for an exquisite place. We provide a list of standard amenities, and our experienced team can help you find exactly what you need.

If you have an existing preferred vendor, we can work with them, or we have contractors that we can use.

We can collaborate with your existing cleaning teams or vendors. If you’re not satisfied, we can assist in onboarding a new team. We coordinate closely with them to ensure the property is clean and ready for new guests. Similarly, for maintenance, we promptly address and resolve issues. We establish a threshold amount for repairs, and for any amount exceeding this threshold, we seek your approval before proceeding with the repair.

Airbnb offers up to USD 1 million protection for your property in case of damages. Additionally, we can recommend specific short-term rental insurances that our clients use, which help protect against chargebacks and damages.

If you have a professional photographer, you can provide us with pictures or hire our services to prepare your property for the Short Term Rental marketplace. We highly discourage photos taken from a cell phone.

It depends on the condition of your property; usually, 10-15 thousand dollars is a good investment to get your property ready.

If you are dissatisfied with the service or have decided to move in a different direction, you can give us a one-month notice. This notice period allows us to manage future reservations and allocate resources accordingly.